DIRECTOR OF AUDIOLOGY
My Name is Steven Ross & I have been a Registered Hearing Aid Audiologist for over 18 years. I have practised in one of the top clinics in the UK.
After 4 successful years I became Regional Manager for Boots hearing care and managed Scotland for Boots Audiology. From Boots I went to work in development and business consultation for audiology; helping small to medium size businesses incorporate hearing care and ensure they run a professional and customer focused business. I have extensive experience in audiology and the technology which makes a difference in people’s lives. I love my job!
Every day I change lives & every day I get to do something that really matters. All I ask is you trust in me and I will try my hardest to make sure I make a difference in your life. As an Independent Hearing Aid Audiologist, I work with all manufacturers and will find the right technology to fit your needs.
DIRECTOR & HAD
Hi, I'm Sean. I have been involved in the healthcare profession for over 30 years. I started in the optical profession as a lab technician at the age of 15. By the age of 23 I opened my own spectacle lens manufacturing business. In 2011 my business partner and I opened The Optical Factory, which has won multiple awards for our commitment to offer the absolute best in customer care. In 2016 we decided to offer hearing care to our patients and it was at this moment I realised where my true passion lies. The positive effect we had in changing people's lives made me realise I wanted to become an audiologist and in 2017 I was successful in my application for the audiology course at Queen Margaret University.
My other passions are helping Children in developing countries and since 2010 I have been involved in testing and delivering eye care along with my wife Anne through my charity Sight Aid International. On our next trip to Kenya we plan on now offering hearing care to the most vulnerable and supplying hearing aids where necessary. This work lead me to being one of the London 2012 Olympic Torch Bearers for the London Olympic games.
As if life is not busy enough I am also a dad to 3 boys, Benjamin, Jackson and baby Ezra, who keep me busy the most.
OFFICE MANAGER (THE BOSS)
Hi, I’m Anne, and yes I’m the boss! I have worked in healthcare for over 20 years both in the NHS & private healthcare.
I am a Registered Nurse who is passionate about patient care. During my nursing career I have worked in the Scottish Heart Transplant Unit, Coronary Care and Palliative Care with Marie Curie. Working for Marie Curie was the most rewarding period of my nursing career and something which I am very proud to have done.
Patient centred care is very important to me and I will always ensure we strive to offer the best experience for our patients.