How to clean
behind-the-ear hearing aids
Your ear canal produces earwax, which serves the important purpose of protecting and lubricating your ear.

Ear Wax clogs up the sound outlet
Ear wax build-up is one of the main causes for hearing aid repair, because wax clogs up the sound outlet and/or the ventilation opening, resulting in weak, distorted sound or absence of sound.
Your hearing aids are an important investment and have been designed to be both reliable and durable. Use a few minutes each day to clean them.
Most hearing aids come with a filter or other device to stop wax getting into the hearing aid.
Important notice!
Before handling a hearing aid, make sure to hold it over a soft surface to avoid damage if you drop it.
Cleaning the speaker unit and shell
As a general rule, clean your hearing aids each day with a soft, dry cloth. Make sure your hands are clean and dry before handling your aids.
For further recommendation on how to clean your hearing aid, please click here
The speaker unit in receiver-in-the ear hearing aids (RITE models) should be cleaned on a regular basis using a cloth to rub off any earwax.
The domes (silicone tips) that cover the speaker units should not be cleaned, but instead replaced at least once a month.

Cleaning the behind-the-ear hearing aid.
Watch the instruction video on how to clean the unit and shell
Using the MultiTool for cleaning
The MultiTool is a versatile tool that should be used to ensure the best care, cleaning and performance of your hearing aids:
Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.