How to clean your BTE hearing aids

Your ear canal produces earwax, which serves the important purpose of protecting and lubricating your ear.

Ear Wax clogs up the sound outlet

Ear wax build-up is one of the main causes for hearing aid repair, because wax clogs up the sound outlet and/or the ventilation opening, resulting in weak, distorted sound or absence of sound.

Your hearing aids are an important investment and have been designed to be both reliable and durable. Use a few minutes each day to clean them.

Most hearing aids come with a filter or other device to stop wax getting into the hearing aid.

Important notice!

Before handling a hearing aid, make sure to hold it over a soft surface to avoid damage if you drop it.

Cleaning the behind-the-ear hearing aid.

Watch the instruction video

Cleaning the speaker unit and shell

As a general rule, clean your hearing aids each day with a soft, dry cloth. Make sure your hands are clean and dry before handling your aids.

For further recommendation on how to clean your hearing aid, please click here

The speaker unit in receiver-in-the ear hearing aids (RITE models) should be cleaned on a regular basis using a cloth to rub off any earwax.

The domes (silicone tips) that cover the speaker units should not be cleaned, but instead replaced at least once a month.

Using the MultiTool for cleaning

The MultiTool is a versatile tool that should be used to ensure the best care, cleaning and performance of your hearing aids:

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your us.