COVID 19 Ear Wax Removal Clinic Visit Guidance

£40 for one ear or £60 for both*

Impacted ear wax can be a real problem when trying to communicate especially if you are a key worker and need to hear instructions or concerns. In the current climate we would ask you try and remove the wax using conventional methods such as olive oil to soften the wax.

If this is not successful, please contact us for further advice

Please be considerate when making an appointment and do not put yourself or others at risk. If you are displaying any of the symptoms of COVID 19 please do not attend the clinic. If you are in the vulnerable category, please do not attend the clinic.

Kilmarnock Hearing Centre has the right to refuse any patient who is deemed at risk or a risk to our staff or themselves. We ask you to be patient with us during this extra ordinary time.

Same Day Online Bookings Available

£40 for one ear or £60 for both*

Ear Wax Removal Safe Procedure
Terms and Conditions

If you are a member of the public the government has deemed high risk, then we would advise not booking an ear wax appointment and calling for general advice.
All appointments can be booked by phone or online.
Kilmarnock Hearing Centre Reserves the right to refuse any appointment if they deem it unsafe for themselves or for you the patient.
Turn up at the allotted and agreed time not early & certainly not late. If early wait outside until you are called into the clinic.
Appointments will be spaced 1 hour between each (normally its 30 mins) The extra time give us opportunity to thoroughly disinfect the premises.  
All payments will be given before the appointment via our text payment app or by cash being placed into a secure box.
When entering the premises please open the door with your elbow.
Once in the premises please refrain from touching anything.
You will be given hand sanitiser to thoroughly clean your hands. You will also be given a face mask.
Do not cough or sneeze. If for some reason you need to cough, or sneeze warn the audiologist immediately or put your mouth into your sleeve if a warning is not possible.
Follow the instructions of the audiologist and please indicate if you do not understand anything.
Refrain from speaking during the appointment unless its related to the procedure.
When leaving please refrain from touching anything where possible.


We offer earwax removal at our clinic in Kilmarnock.

Alternatively, we can carry out ear wax removal in the comfort of your own home anywhere in Kilmarnock & Lanarkshire. (There is a £10 surcharge for a home visit appointment)

Ear Wax Blocking Your Ears? Microsuction Ear Wax Removal is safe, quick & easy


Ear Wax Removal for £40 for one or £60 for both* No cost if we do not remove any ear wax.

*99.9% of ear wax can be removed the same day. If you have used a cotton bud you may have impacted the wax and it may be too hard to remove with one appointment. We would advise a few days oil before a visit if this is the case. If you require a second appointment because of cotton bud use this will be charged @ £20.

Ear Wax Removal FAQ's

Earwax is supposed to be there and is not unhealthy or dirty it is in fact a cleaning mechanism for your ear and is produced by little glands deep inside the ear canal. In theory when these glands produce wax little hairs in the outer ear should push the wax along the ear canal and it should pop out the entrance to your ear.

Earwax or to use its correct term cerumen also lubricates the ear canal which helps keep the ear free from dust and all types of bacteria.
Impacted Ear wax can cause tinnitus or aggravate preexisting tinnitus. Impacted Ear wax can also cause temporary hearing loss particularly sudden hearing loss.

Possible Symptom of Impacted ear wax:

Pain or ear ache
Loss of hearing particularly sudden loss
Irritation and itchiness
Feeling Dizzy
Ringing in the ears (Tinnitus)
Clicking or squelching sound or feeling (as the wax moves)
If you have these symptoms and your ears are full of ear wax then its possible for these symptoms to reverse once the ear wax is fully removed.
No, far from it. Some ear wax is very dry while some earwax can be wet and sticky. Some earwax can be flaky and stuck to the skin and others can fall into little sticky pieces as you remove it from the ear. If we carry out 12 micro suction ear wax removals in a day you can guarantee that everyone will offer a different challenge. Not only that everyone’s ear canal will be different shapes.

Even carrying out ear wax removal on the same person across both their ears can be a totally different challenge. Your ears are asymmetrical, and your ear wax can have a totally different density and mass. So, one ear could take 10 mins to clean and the other could take 20 minutes.


Ear wax removal by microsuction can be diagnosed and treated the same day.

Sometimes (very rarely) removal of ear wax on the same day is not possible and the number one reason for this is always impacted wax due to use of cotton buds. It’s not always the case that cotton bud use will mean we can’t do it but on the rare occasion we can’t remove earwax its always cotton buds fault! Don’t do it!

Like my grandmother always said, nothing smaller than your elbow should go down that hole in your ear!
9 times out of 10 you don’t need to use oil for ear wax removal using microsuction but it does no harm to put some in before your appointment. Nothing more than a day or two of ear oil is sufficient. This will lubricate the earwax enough for the microsuction machine to grab hold of it.

Common types of ear wax softening oil:

Earol (our personal favourite as it uses natural olive oil with no nasty chemicals).
Otex – uses hydrogen peroxide and other chemicals to mix with oxygen and break the chemicals up. Although in the main very safe there are some conditions the user should be aware of. Consult your pharmacist or click this link to find out more about otex and if its right for you. The claims that it busts wax completely out your ear are not entirely true in my opinion.
Sodium bicarbonate - as well as sodium bicarbonate there is also the active ingredients of glycerol (e422), purified water and dichlorobenzyl alcohol (preservative). Breaks up ear wax and softens it. Can cause irritation of the skin. Always consult your GP if sodium bicarbonate does irritate your ear canal.

Earol is our personal favourite oil with no nasty chemicals.
One of the most common complaints we hear about ear wax and its problems. Very simply while using drops you are actually adding more content to the ear so by using ear drops you are expanding the ear wax in the ear canal which in turn can cause the feeling of a blocked ear.

Also if your ear wax becomes smooth and runny it may run down your ear onto your ear drum instead of running out your ear like you hoped it would!! Ear wax lying on the ear drum will restrict it movement which will cause sudden hearing loss. Will Hopi candles or ear candles work?

We can get into full scale arguments with this one. People do really like to believe in holistic and mystic medicines. I know I’m one of them! And while so much medicine and mindfulness from the east is good for us Hopi candles is not one of them!

But they go all brown at the end I hear you say!! Yes, they do but that’s beeswax changing colour with the burning of the candle. One of the reasons we invested in a video otoscope for Lanarkshire Hearing Centre was to prove to people who were insistent that Hopi Ear Candles worked that in fact they did not. We would do a video of before and after Hopi candling or ear wax candling & show the patient first-hand the results from their Hopi ear candle experience.

A nice feeling it may be but removing impacted ear wax is not one of its strengths.
Quite simply it’s our domain. We make hearing aid moulds day in and day out. To make an invisible hearing aid or an invisible in the canal hearing aid you need to go very deep inside the ear. This requires a very steady hand and some skill.

Never forget at the end of the ear canal is your ear drum. Your ear drum is a precious instrument and is only 0.1 mm thick! There is no room for error here. Ear wax removal requires great skill patience and a steady hand. Also, as we mentioned before the environment has to be right. Always ensure that thought has went into the environment that will be used to remove that unwanted ear wax.

Same Day Online Bookings Available

£40 for one ear or £60 for both

Kilmarnock hearing Centre

Ear Wax Removal Clinics

Situated in the heart of Kilmarnock's commercial district with easy access from the A77 motorway. 10 minutes walk from the train and bus stations. Ample parking.
5 High Glencairn Street

Your microsuction earwax removal procedure will be carried out by a qualified and registered professional with the experience of thousands of procedures.

Situated in the heart of Kilmarnock's commercial district with easy access from the A77 motorway. 10 minutes walk from the train and bus stations. Ample parking.

01563 523 059