EAR WAX REMOVAL FAQ

Here are a few questions we get the most. If you don’t see what is on your mind, reach out to us anytime on phone or email.

EAR WAX, WHAT IS IT?

Earwax is supposed to be there and is not unhealthy or dirty it is in fact a cleaning mechanism for your ear and is produced by little glands deep inside the ear canal. In theory when these glands produce wax little hairs in the outer ear should push the wax along the ear canal and it should pop out the entrance to your ear.

Earwax or to use its correct term cerumen also lubricates the ear canal which helps keep the ear free from dust and all types of bacteria.

SYMPTOMS OF IMPACTED EAR WAX

Impacted Ear wax can cause tinnitus or aggravate pre-existing tinnitus. Impacted Ear wax can also cause temporary hearing loss particularly sudden hearing loss.


Possible Symptom of Impacted ear wax:


✓ Pain or ear ache
✓ Loss of hearing particularly sudden loss
✓ Irritation and itchiness
✓ Feeling Dizzy
✓ Ringing in the ears (Tinnitus)
✓ Clicking or squelching sound or feeling (as the wax moves)


If you have these symptoms and your ears are full of ear wax then its possible for these symptoms to reverse once the ear wax is fully removed.

IS ALL EAR WAX THE SAME?

No, far from it. Some ear wax is very dry while some earwax can be wet and sticky. Some earwax can be flaky and stuck to the skin and others can fall into little sticky pieces as you remove it from the ear. If we carry out 12 micro suction ear wax removals in a day you can guarantee that everyone will offer a different challenge. Not only that everyone’s ear canal will be different shapes.


Even carrying out ear wax removal on the same person across both their ears can be a totally different challenge. Your ears are asymmetrical, and your ear wax can have a totally different density and mass. So, one ear could take 10 mins to clean and the other could take 20 minutes.

IF I WAKE UP AND MY EAR IS BLOCKED CAN YOU SEE ME RIGHT AWAY?
THE GOOD NEWS IS ABSOLUTELY YES

Ear wax removal by microsuction can be diagnosed and treated the same day.

Sometimes (very rarely) removal of ear wax on the same day is not possible and the number one reason for this is always impacted wax due to use of cotton buds. It’s not always the case that cotton bud use will mean we can’t do it but on the rare occasion we can’t remove earwax its always cotton buds fault! Don’t do it!

Like my grandmother always said, nothing smaller than your elbow should go down that hole in your ear!
WHAT KIND OF OIL WILL I USE TO SOFTEN MY EAR WAX?
9 times out of 10 you don’t need to use oil for ear wax removal using microsuction but it does no harm to put some in before your appointment. Nothing more than a day or two of ear oil is sufficient. This will lubricate the earwax enough for the microsuction machine to grab hold of it.

Common types of ear wax softening oil:

✓ Earol (our personal favourite as it uses natural olive oil with no nasty chemicals).

✓ Otex – uses hydrogen peroxide and other chemicals to mix with oxygen and break the chemicals up. Although in the main very safe there are some conditions the user should be aware of. Consult your pharmacist or click this link to find out more about otex and if its right for you. The claims that it busts wax completely out your ear are not entirely true in my opinion.

✓ Sodium bicarbonate – as well as sodium bicarbonate there is also the active ingredients of glycerol (e422), purified water and dichlorobenzyl alcohol (preservative). Breaks up ear wax and softens it. Can cause irritation of the skin. Always consult your GP if sodium bicarbonate does irritate your ear canal.

Earol is our personal favourite oil with no nasty chemicals.
MY HEARING HAS GOT WORSE USING EAR DROPS WHY?
One of the most common complaints we hear about ear wax and its problems. Very simply while using drops you are actually adding more content to the ear so by using ear drops you are expanding the ear wax in the ear canal which in turn can cause the feeling of a blocked ear.

Also if your ear wax becomes smooth and runny it may run down your ear onto your ear drum instead of running out your ear like you hoped it would!! Ear wax lying on the ear drum will restrict it movement which will cause sudden hearing loss. Will Hopi candles or ear candles work?

We can get into full scale arguments with this one. People do really like to believe in holistic and mystic medicines. I know I’m one of them! And while so much medicine and mindfulness from the east is good for us Hopi candles is not one of them!

But they go all brown at the end I hear you say!! Yes, they do but that’s beeswax changing colour with the burning of the candle. One of the reasons we invested in a video otoscope for Lanarkshire Hearing Centre was to prove to people who were insistent that Hopi Ear Candles worked that in fact they did not. We would do a video of before and after Hopi candling or ear wax candling & show the patient first-hand the results from their Hopi ear candle experience.

A nice feeling it may be but removing impacted ear wax is not one of its strengths.
WHY IS IT BEST TO SEE A HEARING CARE PROFESSIONAL FOR MY EAR WAX REMOVAL?

Quite simply it’s our domain. We make hearing aid moulds day in and day out. To make an invisible hearing aid or an invisible in the canal hearing aid you need to go very deep inside the ear. This requires a very steady hand and some skill.


Never forget at the end of the ear canal is your ear drum. Your ear drum is a precious instrument and is only 0.1 mm thick! There is no room for error here. Ear wax removal requires great skill patience and a steady hand. Also, as we mentioned before the environment has to be right. Always ensure that thought has went into the environment that will be used to remove that unwanted ear wax.

WHAT HAPPENS AT AN EAR WAX REMOVAL APPOINTMENT?
You’ll be asked to fill in some forms with your personal details and some information about your ears.


✓ The procedure will be explained and any questions you may have will be answered. If you’re happy to proceed you will be asked to sign a consent form.

✓ You ears will then be examined to confirm that there is excessive earwax present. You will be able to see this on a screen.

✓ This will then be removed gently using a suction tip. Sometimes drops will be used to soften hard wax and / or a fine carbon fibre hook may be used to dislodge stubborn wax.

✓ Once clear the ear canal and eardrum will be re examined to ensure that they are healthy.
HOW LONG WILL THE PROCEDURE TAKE?
On average you will be in clinic for 30 minutes if both ears need cleaning.
IS IT PAINFUL?

No, you will be aware that your ears are being worked on and the audiologist will avoid contact between the suction tube and the surface of the ear canal.

HOW MUCH DOES IT COST?

£40 for one ear, £50 for both and you can pay using a debit or credit card.

DO I NEED TO SEE A DOCTOR FIRST?

No, you can self refer. If your ear history, ear examination before and after cleaning suggest that you should consult your GP or another health care professional, you will be referred.

IS MICRO SUCTION SAFE?

Yes. Microsuction is recognised as the safest and most effective procedure for removing excessive earwax. It is the procedure of choice in ENT departments throughout UK.

WHAT SPECIFIC MICROSUCTION TRAINING DOES YOUR AUDIOLOGIST HAVE?
✓ Be registered with a professional body whether that is HCPC or NMC. This highlights they have had a medical efficient role and are familiar with anatomy and physiology.

✓ Secondly, we will only use or employ people who have completed an ear wax removal course that Is recognised by either the BSA, BAA or BSHAA preferably all 3.

✓ All new candidates require to have one-month observation of an experienced ear wax removal specialist prior to attending an ear wax removal course.

✓ On completion of the course, all our ear wax removal specialists will undergo a further 4 months fully observed training routine. They will be required to keep a logbook and detail in depth all procedures.

✓ Only after satisfactory completion which generally takes in 100s of ears will they be allowed to practice on their own. The following month which is month 5 they will practice on their own but only with an experienced ear wax removal specialist present in the premises.

✓ All current practicing experienced ear wax removal specialists Kilmarnock Hearing Centre employ will undergo 2 weeks full supervision. This ensures they meet the high standards set out by Kilmarnock Hearing Centre.

Kilmarnock, East Kilbride & Arran Ear Wax Removal Clinic

£40 for one ear or £50 for both

*99.9% of ear wax can be removed the same day. If you have used a cotton bud you may have impacted the wax and it may be too hard to remove with one appointment. We would advise a few days oil before a visit if this is the case. If you require a second appointment because of cotton bud use this will be charged @ £20.

Please note if no ear wax is present during your ear check we charge a consultation fee of £20 if ear wax is present we charge the costs below

EAR WAX REMOVAL PRICING

Microsuction for one ear

£ 40

No Waiting List. Book Online for your convenience.

EAR WAX REMOVAL PRICING

Microsuction for both ears

£ 50

No Waiting List. Book Online for your convenience.

Our Reviews

Dave McLaughlin
Dave McLaughlin
2023-09-17
Great service from the experts here. Will use again 🙂
Carol Mccolgan
Carol Mccolgan
2023-08-15
My dad had such a good experience, the young lady who did his earwax removal was lovely and very calming. And the outcome was amazing. Definitely recommend.
Ian Palmer
Ian Palmer
2023-07-27
Fabulous service, friendly and professional. Best ear wax removal experience I have ever had, and I have been having my ears poked since I was 5 years old.
isabel carr
isabel carr
2023-04-20
So glad I found this Hearing Care.Can’t recommend highly enough. Won’t EVER be wasting my time elsewhere. After weeks of suffering reduced hearing due to wax build up , sorted quickly and professionally. Thank you Sean.
Michael McDonnell
Michael McDonnell
2023-03-07
Friendly, painless and effective!
Peter Hunter
Peter Hunter
2023-02-25
Great wee place. Picked due to reading the great reviews. Ear been blocked on and off for a while. Sean explained everything and showed me on the screen my issue. Now listening to the TV at a lower level. Quick and efficient service. Will see if it helps my balance at yoga. Have said to my mum and dad, so expect 2 new customers coming your way soon.
Debbie McLaughlin
Debbie McLaughlin
2023-02-18
First class service, very professional and caring
Kevin Cochrane
Kevin Cochrane
2023-02-18
Would highly recommend, staff are brilliant, friendly but very professional. Couldn't ask for better service, including squeezing me in for a (very!) last minute appointment. A massive thank you, to all the staff 👍🏻😁
Darren Burns
Darren Burns
2023-01-19
Booked in for earwax removal, I've had a lot of trouble with my right ear for years and thought it was that doctors haven't been interested! The young lady that seen to me explained my ears were OK for wax and that their was another cause for it done a few tests and explained to me what was happening and listened to my questions and answered them all only took half the money because their was no wax build up, I would highly recommend this place for any hearing issuies and glad I found it.