Last updated: 12th June, 2026
1. Introduction
Welcome to Paisley Hearing Care (“we”, “our”, or “us”).
We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: www.kilmarnockhearingcentre.co.uk
2. Information We Collect
We may collect the following types of personal data:
a. Information you provide directly
- Name
- Email address
- Phone number
- Any information you submit via forms
b. Information collected automatically
- IP address
- Browser type and version
- Pages visited and time spent on site
- Device information
- Cookies and tracking technologies
c. Cookies
We use cookies to:
- Improve website functionality
- Analyse traffic and usage
- Personalise content
You can control cookies through your browser settings.
3. How We Use Your Information
We use your data to:
- Provide and maintain our website
- Respond to enquiries or requests
- Improve user experience
- Send updates or marketing (only if you opt-in)
- Ensure website security and prevent fraud
4. Legal Basis for Processing (UK/EU Users)
We process your data based on:
- Consent (e.g. marketing emails)
- Contractual necessity (e.g. providing services)
- Legitimate interests (e.g. improving services)
- Legal obligations
5. Sharing Your Information
We do not sell your personal data.
We may share your data with:
- Service providers (hosting, analytics, email platforms)
- Legal authorities if required by law
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal obligations
7. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us at: info@kilmarnockhearingcentre.co.uk
8. Data Security
We implement appropriate security measures to protect your personal data.
However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
10. Children’s Privacy
Our website is not intended for children under 13 (or 16 in some regions), and we do not knowingly collect their data.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Kilmarnock Hearing Care
Email: info@paisleyhearingcare.co.uk
Address: 5 High Glencairn Street, Kilmarnock, KA1 4AE